Frequently asked questions

ITS doo is a company with 20 years of tradition in the development and distribution of natural supplements. Our products for the prostate, blood sugar and joints are certified by the Ministry of Health and laboratory tested for purity and active substances. More than 50,000 satisfied customers are our greatest recognition.

Choose a product on the Products page, then visit our local website itsnatura.rs to place your order, or write to us at info@itsnatura.com. No registration is needed — basic delivery details are enough.

You can pay cash on delivery to the courier upon receipt, or with a card (Visa, MasterCard, Maestro, Dina) through the secure Payment Gateway with 3D Secure protection. The card is charged only after order confirmation, and card data is processed in accordance with PCI DSS standards.

Delivery within 48his our standard term. The package arrives in discreet packaging with an invoice and instructions.

Yes — every product has a Ministry of Health, and is tested for heavy metals, microbiology and active substances. We use proven raw materials and production in controlled conditions. Safety is our priority.

Check the Prostate / Blood sugar / Joints categories on the Health topics page, or contact us through the contact page — our experts will recommend the right product.

You have 14 days right of withdrawal without giving a reason, in accordance with the Consumer Protection Act. For a complaint or withdrawal, write to us and attach your invoice or proof of purchase. The cost of one return is covered by ITS; collection is done by our courier service.

Traditional + modern: 20 years of experience, certified quality, laboratory control, fast 48h delivery, cash on delivery, expert support from 8am to 8pm and a loyalty programme with gifts. Customers stay with us because they feel results and safety.

Write to info@itsnatura.com or use the contact form (First name, Last name, Email, Topic, Message). We reply on working days, usually the same day.

We offer 15 certified natural products across seven categories — capsules, tablets, ointments, syrups, lozenges, patches and royal jelly. Among them: Conprosta Forte and Conprosta for the prostate, Regulex for blood sugar, BolEX capsules and BolEX patch for joints, Hepanoklin for the liver, Thyrex Forte for the thyroid, and more. See the full range on the Products page.

For prostate health we recommend Conprosta Forte capsules — useful for benign prostate enlargement and prostate inflammation — and Conprosta tablets, a preventive choice for men after 40. Both are based on highly active rapeseed pollen and are certified by the Ministry of Health.

For normal blood sugar levels we recommend Regulex capsules, based on Coprinus comatus mushroom extract. For joints and mobility — BolEX capsules and BolEX patch. For liver health and normal liver function — Hepanoklin tablets, based on Ayurveda herbal extracts.